FREQUENTLY ASKED QUESTIONS
Have questions? We got you! Find our most frequently asked questions below. If you can’t find what you are looking for, please reach out to us.
RUNAWAY BRIDAL APPOINTMENT QUESTIONS
First bridal appointments at Runaway Bridal are 90 minutes. Off-the-rack appointments are 1 hour. Follow-up, pick-up, and styling appointments are 45 minutes long.
Our bridal suites allow up to 5 guests plus the bride. We recommend you only bring your closest crew who will be extra supportive to make your appointment the most fun it can be!
We have two reserved parking spots behind our building, numbers 9 and 11. There is also plenty of street parking available around our building.
Because of our “speakeasy” style bridal shop, we do not accept walk-ins and are by appointment only. If you are in the area please give us a call at (303) 369-6243 and we will try our best to get an appointment booked for you!
Of course! You can add yourself to the waitlist via our Booking Calendar orgive us a call. To join the waitlist online, select the date and time you would like to come in and fill out the “Join Waitlist” information.
Of course! Feel free to take all of the photos. They are extra helpful to keep track of the dresses you love and remember your experience!
Yes! We want you to be able to take a look through our collection. Our stylists always pull dresses first, so we can get a good idea of the direction we are headed and what you are loving/not loving. Starting at the racks first can often be overwhelming! After that, you are able to look through our collection alongside your stylist.
This can be different for each bride. Typically brides will try between 8-10 dresses on in 90 minutes. Some brides will try on less and some brides will try on more!
We LOVE seeing inspiration photos! Whether you sent us your Pinterest boards or have photos, TikToks, Reels, or other inspo to share with us at your appointment!
Appointments can be booked online here or you can give us a call to book at (303) 369-6243.
When you arrive for your appointment, please ring the bell for Runaway Bridal and we will grant you entry. Head to the second floor via the stairs or elevator (please notify us if you need elevator access). We will greet you and welcome you into your private bridal suite!
Of course! Head over to our Wedding Dress page or click the link in your confirmation email to preview our dress collection and heart your favorites!
Yes, all of our bridal suites at Runaway Bridal are private. Enjoy the bridal suite viewing area for just you and your group and one-on-one styling with your designated stylist.
Yes, we charge a $25 appointment fee for first time bridal appointments and a $15 fee for Off-the-Rack appointments.
Brides who cancel within 48 hours will forfeit their prepaid appointment and be charged an additional $25 cancellation fee (for Private Suite Bridal Appointments) or be charged a $50 cancellation fee (for Follow-up and Accessories appointments).
Runaway Bridal was created to celebrate each bride and their unique personality and style. Our appointments are curated to you, private and personalized, in our luxe, private bridal suites. Every bride is paired with a dedicated bridal stylist who takes the time to understand your style, vision, and what makes you feel most confident.
Of course! It is totally normal to purchase your gown at your first stop. We recommend focusing on how you feel during your shopping experience. There is no right or wrong way of saying yes, go with what feels right, when you feel the most confident and beautiful.
OUR WEDDING DRESS COLLECTION QUESTIONS
Our wedding dresses range in price from $1,500-$6000, with the average cost being in the $2000-$3000 range. Preview our Designers page to find each designers price range.
Our dress collection typically takes between 4 to 7 months to come in, depending on the designer. We recommend allowing 2-4 months for wedding dress alterations.
We do not offer in-house alterations but we do have a list of preferred alterations vendors we love recommending to our brides!
No, alterations are always a completely separate charge with your alterations vendor.
We have a large selection of off-the-rack dresses in store! Find your wedding dress and take it home with you in the same day at an incredible price!
Don’t want to go the off-the-rack route? Our designers typically have rush options and/or in stock options depending on timing and availability!
Some of our designers do allow loaner dresses to be shipped to us for your appointment! Loaners depend on availability and have different costs associated depending on the designer.
Our current collection of designers includes All Who Wander, Andria Bird, Colby John, Daughters of Simone, Jessica Couture, Jimme Huang, L’amour, La Perle, and La Premiere. For more information on each designer, head over to our Designer page!
Our dress samples range from bridal size 6 to 26, with reordering options between 0 and 32.
Depending on the designer and your measurements, your bridal size will typically be at least two sizes higher than your average street size.
We do charge a $99 fee that covers a small portion of shipping to Runaway Bridal, a garment bag, and tariff fees on all reorders.
All bustles will be added in alterations. Bustles depend on your hem and shoe height. Alterations vendors will go over different bustle options with you to match your style and vision.
Yes! We have a large collection of wedding dresses that can be purchased same-day off the rack at an amazing price. Book an Off-the-Rack appointment to exclusively shop our off-the-rack collection!
GENERAL QUESTIONS
Yes! We have partnered with Wedding Gown Preservation Co. to offer professional cleaning and preservation that you can trust. Learn more here!
No, Runaway Bridal does not allow returns on any merchandise. All sales are final.
No, we do not sell bridesmaids dresses.
We carry a large selection of off-the-rack dresses in store that can be purchased year-round. Sample sales happen once or twice a year and are the perfect time to shop for off-the-rack options – where our samples are discounted even further and more dresses are added for the sale!
We recommend waiting until you are officially engaged to begin shopping. Plans, vision, and style may change as your plans evolve.
No, Runaway Bridal does not buy or take wedding dresses on consignment. We recommend contacting The Altar Bridal in Denver.
Yes! We have a large collection of different bridal accessories including veils, jewelry, sashes, and so much more. Learn more about our accessories here.
You can purchase accessories during your initial bridal appointment, at your dress pick-up appointment, or you can book a styling appointment to specifically try on accessories. Most accessories take between 2 to 8 weeks to come in. Some veils may take longer depending on the designer, please reach out for specific item questions.
No, we do not sell Mother of the Bride/Groom dresses.
During a trunk show, a designer will send a selection of their brand new collection to Runaway Bridal. It is a great time to shop an extended collection of dresses that will only be in store for a limited time (usually only a weekend or two). At times, the designer or a representative will attend the trunk show to answer any and all questions you may have.
